Ctrlk
Customer Support
For the complete documentation index, see llms.txt. This page is also available as Markdown.

Adding a Jira Integration

Written for the Old UI

This article was written for the old UI. The instructions are still usable, but the screenshots are outdated. In some cases, items referenced in the instructions have moved or changed. If you cannot find an item, see the Where Did It Go article.

Overview

This article shows you how to connect your Jira account to DevOps so that issue statuses update automatically. This keeps your Jira workflow aligned with actual delivery progress in DevOps.

After adding a Jira connection, configure it by following the instructions in the articles below.

Creating an Atlassian/Jira API Token

1

Access API Tokens Page

  1. Log in to your Jira account.

  2. Access your Atlassian Account settings.

  3. Click the Security tab.

  4. Click the Create and manage API tokens link in the API tokens section.

2

Create API Token

  1. Click Create API token.

  2. Enter a Name for the API token.

  3. Select the Expires on date for the token.

  4. Click Create.

  5. Click Copy to copy the API token, then save it in a safe place. This token is only displayed once and can't be recovered.

The API token you created will be used when adding a Jira integration in DevOps.

  1. Click Done.

Adding a Jira Integration

1

Access Integration Settings

  1. Click Settings from the left sidebar menu.

  2. Click the Integrations tab.

  3. Click User stories integrations.

2

Add Jira Integration

  1. Click Add Integration.

  2. Enter a descriptive name for the integration in the Name textbox.

  3. Click the Service type dropdown menu.

  4. Select Jira.

  5. Click the Authorization dropdown menu.

  6. Select Basic Auth.

  7. In the Username textbox, enter the Jira username for the account that created the API token in the section above.

  8. In the Password/Token textbox, enter the Atlassian API token you created in the section above.

  9. In the Instance URL textbox, enter the URL for your Atlassian/Jira instance.

Instance URL

Your Jira instance URL follows the format https://[company-domain].atlassian.net. To find it, check your browser's address bar when logged in to Jira.

  1. Click Add integration.

  2. Once added, the Jira integration will be listed on the Integrations page.

PreviousOverview of Jira Integration
NextAdding Projects to a Jira Integration

Last updated

Was this helpful?