Changing a Tenant Name

Required User Credentials

[Flosum User] - SystemAdministrator Role

Overview

When a new tenant is created, it is assigned a random string of letters and numbers as its name. To make managing multiple tenants easier, assigning descriptive names can be very helpful. This guide walks you through the steps to change a tenant's name.

Changing the tenant name is optional; the default name can be used indefinitely.

Change Tenant Name

1

Access Global Settings

1. From any Flosum Cloud App, click the App Switcher icon in the dropdown menu from the sidebar menu.

   
2. Click Global Settings.

   
3. The Global Settings app will open in a new tab.

Global Settings can also be accessed by directly logging in using your region's Global Settings URL. See the following article for login instructions.

• Log In To Flosum Global Settings

2

Change Name

1. Click the Gear icon in the upper right corner.

   
2. Click Change Tenant Name in the dropdown menu.

   
3. Change the Tenant name textbox to the desired name.

4. Click Change.

   

3

Log Out of All Flosum Cloud Apps

To ensure all Flosum Cloud Apps reflect the updated tenant name:

1. Log out of any app you are currently using. Simply closing the app window or tab is not sufficient.

2. If an app still shows the old tenant name, log out and log back in with the correct tenant name.