> For the complete documentation index, see [llms.txt](https://docs.flosum.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flosum.com/global-settings/security/network-access/creating-a-network-access-ip-range.md).
# Creating a Network Access IP Range
{% hint style="success" %}
#### Required User Credentials
\[**Flosum User**] - **SystemAdministrator** Role
{% endhint %}
## Overview
The **Network Access** setting provides granular control over access to Flosum Cloud Apps by allowing you to define trusted IP address ranges. When configured, this security feature restricts all access to your Flosum Organization, permitting connections only from the specified IP ranges. This ensures that only authorized networks can access your Flosum environment.
Key Considerations:
* Ensure all users who require access are covered by the configured IP ranges.
* Verify that the ranges accommodate all office locations and approved remote work environments.
* Review and update IP ranges regularly as your organization's network infrastructure evolves.
{% hint style="info" %}
**Best Practice**
Before enabling Network Access restrictions, document all IP ranges and test access from various locations to prevent accidentally locking out legitimate users. Consider creating an administrator range with a reliable static IP address in case of network changes or configuration issues.
{% endhint %}
{% hint style="warning" %}
**Remote and Travel Access**
Users accessing Flosum while traveling or working remotely will have different IP addresses than those connecting from office locations. Consider implementing VPN solutions to provide consistent IP addresses for remote users, ensuring uninterrupted access while out of the office.
{% endhint %}
### Network Error 500
If you receive a Network Error 500 when connecting your Salesforce org to Backup & Archive, make sure you include the following IP addresses for the region your Flosum tenant uses.
| Region | IP Address 1 | IP Address 2 |
|---|
| United States | 3.20.76.2 | 18.224.75.98 |
| Germany | 3.125.87.81 | 18.199.42.135 |
| Japan | 18.176.22.236 | 54.238.106.128 |
| Australia | 13.237.137.32 | 54.66.210.123 |
## Creating an IP Range
{% stepper %}
{% step %}
### Access Global Settings
1. From any **Flosum Cloud App**, click the **App Switcher** icon at the top of the left sidebar menu.
2. Click **Global Settings**.
3. The **Global Settings** app will open in a new tab.
{% hint style="info" %}
Global Settings can also be accessed by logging in directly via the Flosum Cloud Apps Login URL. See the following article for login instructions.
* [Log In To Global Settings](/global-settings/getting-started/log-in-to-global-settings.md)
{% endhint %}
{% endstep %}
{% step %}
### Create IP Range
You can specify an IP range using the standard dotted-decimal notation to encompass any number of addresses within the entire IPv4 space. Here are some valid range examples:
| Start IP Address | End IP Address | Description |
| ---------------- | -------------- | -------------------------------------------------------------------------- |
| 47.96.21.34 | 47.96.21.34 | IP range includes only the IP address 47.96.21.34. |
| 47.96.21.0 | 47.96.21.100 | IP range covering 0-100 of the 47.96.21 address space. |
| 47.96.20.0 | 47.96.24.255 | IP range covering all addresses in the 47.96.20 to 47.96.24 address space. |
| 47.92.0.0 | 47.98.255.255 | IP range covering all addresses in the 47.92 to 47.98 address space. |
| 46.0.0.0 | 47.255.255.255 | IP range covering all addresses in the 46 to 47 address space. |
{% hint style="warning" %}
When creating an IP range without prior ranges, an error message will appear if your IP address is not included in the range. This precaution prevents you from blocking access to Flosum Cloud Apps from your current IP address.
{% endhint %}
1. Click **Network Access** from the sidebar menu.
2. Click **Create**.
3. Enter a descriptive name for the IP Range in the **Name** textbox.
4. Enter the first IP address in the **Start IP address** textbox.
5. Enter the last IP address in the **End IP address** textbox.
{% hint style="info" %}
To add a single IP address, enter the same value in both the **Start IP address** and **End IP address** fields.
{% endhint %}
6. Click **Create**.
7. The new IP range will be listed in the Network Access list.
{% endstep %}
{% endstepper %}
---
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