> For the complete documentation index, see [llms.txt](https://docs.flosum.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flosum.com/global-settings/user-management/users/forcing-a-password-reset-for-a-user.md).
# Forcing a Password Reset for a User
{% hint style="success" %}
#### Required User Credentials
\[**Flosum User**] - **SystemAdministrator** Role
{% endhint %}
##  Summary
A System Administrator can reset a User's password, requiring them to create a new one at their next login. This guide explains how to reset a User's password and the subsequent steps the User should take.
{% hint style="info" %}
After resetting a user's password, the System Administrator should provide the user with the new temporary password.
{% endhint %}
For instructions on changing your password or logging in if you have forgotten your password, see the following articles.
* [Changing Your Password](/global-settings/user-management/changing-your-password.md)
* [Forgot Password](/global-settings/user-management/forgot-password.md)
## Force Password Reset
{% stepper %}
{% step %}
### Access Global Settings
1. From any **Flosum Cloud App**, click the **App Switcher** icon at the top of the left sidebar menu.
2. Click **Global Settings**.
3. The **Global Settings** app will open in a new tab.
{% hint style="info" %}
Global Settings can also be accessed by logging in directly via the Flosum Cloud Apps Login URL. See the following article for login instructions.
* [Log In To Global Settings](/global-settings/getting-started/log-in-to-global-settings.md)
{% endhint %}
{% endstep %}
{% step %}
### Reset User's Password
1. Click **Users** from the sidebar menu.
2. Click the **User** you wish to reset the password for.
3. Click **Edit**.
4. Enter a temporary password.
{% hint style="info" %}
Provide the user with the temporary password you set for their account. They will need it to log into their account.
{% endhint %}
5. Click **Save**.
{% endstep %}
{% step %}
### User Logging In
1. Once the password is reset, the user will receive an email stating that the System Administrator reset their password.
2. To log in to their account, provide the user with their temporary password.
3. The user will be prompted to reset their password when they log in, following the instructions in the [New User First Login](/global-settings/user-management/users/new-user-first-login.md) article.
{% endstep %}
{% endstepper %}
---
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