Flosum Customer Support

Welcome to the Flosum Customer Support Center, your hub for resolving issues, accessing troubleshooting guides, and connecting with our Customer Success and Technical Support teams.

Our mission is to ensure your Flosum Cloud Applications run smoothly, securely, and efficiently, whether you’re performing a backup, archive, restoring backups, or leveraging one of our other cloud applications.

We have adopted Intercom to help you self-serve your product support needs through the document site. But if you need assistance, ask for a support team member, and we will connect with you via chat.

The video below shows you how to start a conversation with our Virtual Support Agent.

We will continue to roll out additional functionality to improve your product support need throughout the next year.