Customer Support

Register a Flosum Cloud Apps Tenant

Overview

To get started with Flosum Cloud Apps, you must first register your organization as a tenant. This registration process serves as the foundation for accessing all Flosum Cloud Apps. Once your tenant is successfully registered, you can proceed to add a license to Flosum Backup & Archive, as well as any other Flosum Cloud Apps that meet your organization's needs.

Once you've completed registration and licensing, you're ready to configure your tenant. This involves adding Salesforce connections to integrate your orgs with Flosum Cloud Apps and registering users so team members can access the platform.

The initial license includes a 14-day trial period, allowing you to test the product's features and determine whether it suits your organization. You can upgrade to a paid license at any time by contacting your Flosum Success Manager or submitting a case using the following link.

Self-Register

1

Register Now

The user registering a tenant will become the tenant’s System Administrator.

  1. Go to the Flosum Global Settings App for your region:

Region
Global Settings URL

United States

global-us.flosum.app

Germany

global-de.flosum.app

Japan

global-jp.flosum.app

Australia

global-au.flosum.app

  1. Click the Register now link.

  2. Enter the following details to create your tenant:

    • First name

    • Last name

    • Email: A verification email will be sent to this address, and it will be your username for logins

    • Password: Use a strong password with a minimum of 8 characters, including at least 1 letter, 1 number, and 1 special character

  3. Click Sign Up.

2

Verify Email

  1. A verification email is sent to the email address provided on the registration screen.

  2. Access your email account and open Flosum: Please verify your email.

The email is sent from [email protected]. Check your spam folder if you have not received the email.

  1. Click the Verify Your Email link.

3

Complete Registration

  1. Enter the email you signed up with in the Email textbox.

  2. Click Continue.

  3. Access your email account and open Flosum: Login Verification Code.

The email is sent from [email protected]. Check your spam folder if you have not received the email.

  1. Copy the verification code.

  2. Enter the copied verification code in the Verification Code textbox.

  3. Click Continue.

  4. Select the tenant name that was automatically generated during registration.

If you have multiple tenants, find the tenant name in Flosum: please verify the email you received during registration. The tenant name can be updated in the Global Settings app after completing registration.

  1. Click Continue.

  2. In the Password textbox, enter the password you created.

  3. Click Login.

4

Start Backup & Archive Free Trial

  1. Click Licenses from the sidebar menu.

  2. Select the Backup & Archive tab.

  3. Click Start Free Trial.

  4. Your Backup & Archive trial is active and can be viewed on the Licenses page.

  5. The trial is denoted by a 14-day FREE Trial notice, and the Expiration date indicates when the trial is over.

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