Customer Support

Managing Identity Providers (SSO)

Required User Credentials

[Flosum User] - SystemAdministrator Role

Overview

Enabling Single Sign-On (SSO) allows users to log in with their corporate credentials, providing a seamless, secure login experience. After adding an SSO Identity Provider to your account, you can manage it through the following actions:

For instructions on how to add an Identity Provider, refer to the following article.

Managing an Identity Provider

1

Access Global Settings

  1. From any Flosum Cloud App, click the App Switcher icon in the dropdown menu from the sidebar menu.

  2. Click Global Settings.

  3. The Global Settings app will open in a new tab.

Global Settings can also be accessed by directly logging in using your region's Global Settings URL. See the following article for login instructions.

2

Select an Identity Provider

  1. Click Identity Provider from the sidebar menu.

  2. Click the Name of the Identity Provider to manage.

3

Edit Identity Provider

You can change any part of the Identity Provider.

  1. Click Edit.

  2. Edit any of the Identity Provider fields as necessary.

  3. Click Save.

4

Disable Identity Provider

Disabling the Identity Provider means you will no longer be able to use SSO for login.

  1. Click the Actions dropdown menu.

  2. Click Disable.

  3. Click Confirm in the Disable Identity Provider dialog box.

  4. The Identity Provider Status is updated to Disabled.

5

Enable Identity Provider

If an Identity Provider is disabled, you can re-enable it to add SSO to your login.

  1. Click the Actions dropdown menu.

  2. Click Enable.

  3. Click Confirm in the Enable Identity Provider dialog box.

  4. The Identity Provider Status is updated to Active.

6

Delete Identity Provider

You can delete an Identity Provider, but after deletion, you'll need to add a new one to re-enable SSO for login.

  1. Click the Actions dropdown menu.

  2. Click Delete.

  3. Click Confirm in the Delete Identity Provider dialog box.

  4. The Identity Provider will be removed from the list.

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