Customer Support

Deleting a Salesforce Connection

Required User Credentials

[Flosum User] - SystemAdministrator Role

Overview

A Salesforce Connection can be deleted from your tenant. This action removes all data stored in all Flosum Cloud Apps associated with this connection, but it does not delete any data from your Salesforce org. This article explains how to delete a Connection.

Data Loss Warning

Deleting a Salesforce Connection will remove all backups, archives, metadata, configuration settings, and any other data related to this Connection from all Flosum Cloud Apps. This action is not reversible.

Delete a Salesforce Connection

1

Access Global Settings

  1. From any Flosum Cloud App, click the App Switcher icon in the dropdown menu from the sidebar menu.

  2. Click Global Settings.

  3. The Global Settings app will open in a new tab.

Global Settings can also be accessed by directly logging in using your region's Global Settings URL. See the following article for login instructions.

2

Delete Connection

Data Loss Warning

Deleting a Salesforce Connection will remove all backups, archives, metadata, configuration settings, and any other data related to this Connection from all Flosum Cloud Apps. This action is not reversible.

  1. Click Connections from the sidebar menu.

  2. Click the Three Vertical Dots menu at the right end of the Connection you wish to delete.

  3. Click Delete Connection.

  4. In the textbox of the Delete Connection confirmation dialog, enter the name of the Connection you are deleting.

  5. Click Delete Connection.

  6. The Connection is now removed from all of your Flosum Cloud Apps, and all associated data has been deleted.

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