> For the complete documentation index, see [llms.txt](https://docs.flosum.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.flosum.com/global-settings/user-management/users/new-user-first-login.md).

# New User First Login

## ![](https://579543750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsEk2hU5IMh3HEY5dJZjR%2Fuploads%2FSxcnKlaJKPzDqONWoDNv%2FSummary2-Small-Icon.svg?alt=media\&token=5e3253d0-a069-4ba5-9c06-83c70bd0b21d)Overview

After the System Administrator creates a user's account, the user must complete the initial login process, which involves changing the password. This article walks you through the process of logging into your account for the first time.

## User First Login

{% hint style="info" %}
Before starting the login process, make sure your System Administrator has provided you with the following:

* The email address to log in to your account.
* The temporary password for your account.
  {% endhint %}

{% stepper %}
{% step %}

### Login

1. Enter the login URL provided by your System Administrator in the browser.
2. Enter the **Email** used to register the user.
3. Click **Continue**.&#x20;

   <div align="left"><figure><img src="https://579543750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsEk2hU5IMh3HEY5dJZjR%2Fuploads%2FkXv4bL5mk8qZCKFNWWge%2FGSCreatingAUser-Login-01.png?alt=media&amp;token=065e80af-3515-46bd-a68e-7e012cb86334" alt="" width="375"><figcaption></figcaption></figure></div>
4. Access your email account and open **Flosum: Login Verification Code**.

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>The email is sent from <strong>no-reply@flosum.app</strong>. Check your spam folder if you have not received the email.</p></div>
5. Copy the verification code.&#x20;

   <div align="left"><figure><img src="https://579543750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsEk2hU5IMh3HEY5dJZjR%2Fuploads%2FcG4kQMuQuWuH6ylsIOYq%2FGSCreatingAUser-Login-02.png?alt=media&amp;token=9deb01a1-9ecc-46cd-a263-2902f994de79" alt="" width="563"><figcaption></figcaption></figure></div>
6. Enter the copied verification code in the **Verification Code** textbox.
7. Click **Continue**.&#x20;

   <div align="left"><figure><img src="https://579543750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsEk2hU5IMh3HEY5dJZjR%2Fuploads%2FOEBNHl4xsxjHtXLIWtcx%2FGSCreatingAUser-Login-03.png?alt=media&amp;token=355a1cfc-5eb1-4346-9751-ced2e2206f12" alt="" width="375"><figcaption></figcaption></figure></div>
8. Select the tenant to log in to.

{% hint style="warning" %}
If you have multiple tenants and are unsure which tenant to select, contact your System Administrator.
{% endhint %}

8. Click **Continue**.&#x20;

   <div align="left"><figure><img src="https://579543750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsEk2hU5IMh3HEY5dJZjR%2Fuploads%2Fc7pg3G3etIotlCItzGIz%2FGSCreatingAUser-Login-04.png?alt=media&amp;token=9a06d7eb-2acf-4916-8436-350046ee7479" alt="" width="375"><figcaption></figcaption></figure></div>

{% endstep %}

{% step %}

### Change Temporary Password

1. In the **Password** textbox, enter the **Temporary Password** that the System Administrator provided.
2. Click **Login**.&#x20;

   <div align="left"><figure><img src="https://579543750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsEk2hU5IMh3HEY5dJZjR%2Fuploads%2F0tyJG7BCA78DIGDwucxH%2FGSCreatingAUser-Login-05.png?alt=media&amp;token=58666df6-737a-4e3c-8758-7da836052410" alt="" width="375"><figcaption></figcaption></figure></div>
3. Enter a **New Password** that meets the stated password requirements.
4. Re-enter the password in the **Confirm New Password** textbox.
5. Click **Change Password**.&#x20;

   <div align="left"><figure><img src="https://579543750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsEk2hU5IMh3HEY5dJZjR%2Fuploads%2FO1sblW9nqAmhWXLEH7C1%2FGSCreatingAUser-Login-06.png?alt=media&amp;token=5b2c4deb-2d15-4efa-b82c-529669313dcc" alt="" width="375"><figcaption></figcaption></figure></div>

{% endstep %}

{% step %}

### Login with New Password

1. Enter the **Email** used to register the user.
2. Click **Continue**.&#x20;

   <div align="left"><figure><img src="https://579543750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsEk2hU5IMh3HEY5dJZjR%2Fuploads%2FkXv4bL5mk8qZCKFNWWge%2FGSCreatingAUser-Login-01.png?alt=media&amp;token=065e80af-3515-46bd-a68e-7e012cb86334" alt="" width="375"><figcaption></figcaption></figure></div>
3. Access your email account and open **Flosum: Login Verification Code**.

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>The email is sent from <strong>no-reply@flosum.app</strong>. Check your spam folder if you have not received the email.</p></div>
4. Copy the verification code.&#x20;

   <div align="left"><figure><img src="https://579543750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsEk2hU5IMh3HEY5dJZjR%2Fuploads%2FcG4kQMuQuWuH6ylsIOYq%2FGSCreatingAUser-Login-02.png?alt=media&amp;token=9deb01a1-9ecc-46cd-a263-2902f994de79" alt="" width="563"><figcaption></figcaption></figure></div>
5. Enter the copied verification code in the **Verification Code** textbox.
6. Click **Continue**.&#x20;

   <div align="left"><figure><img src="https://579543750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsEk2hU5IMh3HEY5dJZjR%2Fuploads%2FOEBNHl4xsxjHtXLIWtcx%2FGSCreatingAUser-Login-03.png?alt=media&amp;token=355a1cfc-5eb1-4346-9751-ced2e2206f12" alt="" width="375"><figcaption></figcaption></figure></div>
7. Select the tenant to log in to.

{% hint style="warning" %}
If you have multiple tenants and are unsure which tenant to select, contact your System Administrator.
{% endhint %}

8. Click **Continue**.&#x20;

   <div align="left"><figure><img src="https://579543750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsEk2hU5IMh3HEY5dJZjR%2Fuploads%2Fc7pg3G3etIotlCItzGIz%2FGSCreatingAUser-Login-04.png?alt=media&amp;token=9a06d7eb-2acf-4916-8436-350046ee7479" alt="" width="375"><figcaption></figcaption></figure></div>
9. In the **Password** textbox, enter the new password you created.
10. Click **Login**.&#x20;

    <div align="left"><figure><img src="https://579543750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsEk2hU5IMh3HEY5dJZjR%2Fuploads%2F0tyJG7BCA78DIGDwucxH%2FGSCreatingAUser-Login-05.png?alt=media&amp;token=58666df6-737a-4e3c-8758-7da836052410" alt="" width="375"><figcaption></figcaption></figure></div>
11. You have successfully logged into your new Flosum account.
    {% endstep %}
    {% endstepper %}


---

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