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Purging Data from Flosum Backup & Archive

Required User Credentials

[Flosum User] - Backup & Archive license with App Settings permissions

Overview

Purging data deletes selected records from all your Flosum backups and archives, helping you meet GDPR requirements. The process starts with searching for the data you want to remove. After confirming the search results, you can continue with the purge. This article shows how to purge data after a search is complete. To learn how to perform a search, see the following article.

To search for records, you must have Backup & Archive permissions. Therefore, to execute both a Search and a Purge, permissions for Backup & Archive and App Settings are required.

Purging Data will only delete records from the Flosum Backup & Archive app. No data will be deleted from Salesforce.

Purge Data

1

Select Search Request

  1. Click Search from the sidebar menu.

  2. Click the Organization Switcher from the breadcrumb path.

  3. Select the organization you wish to use.

  4. In the History table, click a Search Request job marked as Ready for purge.

Only Search Requests that have one or more Records and haven’t been purged will be marked as Ready for purge.

2

Review Data

It is essential to review the search results before purging the data. For instructions on reviewing search results, see the Reviewing Search Results section of the following article.

3

Run Purge

Running a Purge will permanently remove the selected data from all backups and archives. Review the data to confirm that the correct data is being deleted, as this process cannot be reversed.

  1. Click Run purge.

  2. Click Run purge on the Run purge confirmation dialog box.

  3. Scroll down to the History table to view the status of the Purge Job.

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