# Overview of Notifications Settings

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#### Required User Credentials

\[**Flosum User**] - **Backup & Archive** license with **App Settings** permissions
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## ![](/files/CBvqj0H8446fKLeXtHLv)Overview

Each of your Salesforce Organizations has its own **Settings** page that can be configured independently. The **Settings** page is divided into three tabs: **General**, **Notifications**, and **Integrations**. This article focuses on the settings within the **Notifications** tab. For instructions on the other tabs, refer to the following articles.

* [Overview of General Settings](/backup-and-archive/settings/backup-and-archive-settings-general-settings.md)
* [Overview of Integrations Settings](/backup-and-archive/settings/backup-and-archive-settings-integrations.md)

The **Notifications** tab lets you configure your tenant’s notifications for the selected Salesforce Organization. Notifications are divided into three sections: **Recipients**, **Default Notifications**, and **Custom Notifications**.

## **Notifications Settings**

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### Access Notifications Settings

Below are instructions for accessing the Notifications Settings and a brief overview of each section.

1. Click **Settings** from the sidebar menu.
2. Click the **Organization** to change settings for. 

   <div align="left"><figure><img src="/files/3M5tPF1JxkTn7lvexAbo" alt="" width="563"><figcaption></figcaption></figure></div>
3. Click the **Notifications** tab.&#x20;

   <div align="left"><figure><img src="/files/nw0in38tFtPGGijQRpF7" alt="" width="563"><figcaption></figcaption></figure></div>

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### Recipients

You can add, edit, and remove email addresses to the list of recipients to receive notifications. Any recipients added here will receive email notification for all selected default and custom events.

#### Add Recipients

1. Click **Add More** to add an email address.&#x20;

   <div align="left"><figure><img src="/files/e3SHAUB01r1VVJZGCvGg" alt="" width="563"><figcaption></figcaption></figure></div>
2. Enter the recipient’s email address in the text box.&#x20;

   <div align="left"><figure><img src="/files/03PpqFUWwI8gUn4MOucr" alt="" width="563"><figcaption></figcaption></figure></div>
3. (Optional) Click **Add more** to add more emails if needed.
4. Click **Save** to apply any changes.&#x20;

   <div align="left"><figure><img src="/files/ImnlH1WAmpMY515EFQp8" alt="" width="563"><figcaption></figcaption></figure></div>

#### Remove Recipients

1. Remove recipients from the list by clicking the **minus “-”** symbol next to their email address.
2. Click **Save** to apply any changes.&#x20;

   <div align="left"><figure><img src="/files/OAWdQdRIX1VIWlzzrqw7" alt="" width="563"><figcaption></figcaption></figure></div>

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### Default Notifications

Enable default notifications for job **Starts**, **Completions**, and **Aborts**.

| Event         | Description                                                                             |
| ------------- | --------------------------------------------------------------------------------------- |
| Job Started   | Notification is sent when a backup, archive, restore, export, or search job starts.     |
| Job Completed | Notification is sent when a backup, archive, restore, export, or search job finishes.   |
| Job Aborted   | Notification is sent when a backup, archive, restore, export, or search job is aborted. |

1. Check or uncheck any of the **Default Notifications**.
2. Click **Save**.&#x20;

   <div align="left"><figure><img src="/files/nYwXt2euCZi5kLyI3Ham" alt="" width="563"><figcaption></figcaption></figure></div>

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### Custom Notifications

Custom Notifications enable you to select specific objects and events for which you want to receive notifications. This is useful for monitoring particular object-level changes, such as spikes in new records, updates, or deletions. Each rule is evaluated after a backup has completed.

Notification is sent if the **Object** meets the **Criteria** for the **Action**.

<table><thead><tr><th width="140.333251953125">Field Number</th><th width="140.3333740234375">Category</th><th>Description</th></tr></thead><tbody><tr><td>1</td><td>Object</td><td>The Salesforce object to monitor for the following condition. (e.g., Account, Opportunity)</td></tr><tr><td>2</td><td>Criteria</td><td>Select whether the object is <strong>More than</strong> or <strong>Less than</strong> the threshold.</td></tr><tr><td>3</td><td>Criteria</td><td>Value of the criteria’s threshold.</td></tr><tr><td>4</td><td>Criteria</td><td>Select whether the threshold is in <strong>Records</strong> or <strong>Percentage</strong>.</td></tr><tr><td>5</td><td>Action</td><td>Select the type of action for the Object: <strong>Added</strong>, <strong>Changed</strong>, or <strong>Deleted</strong>.</td></tr></tbody></table>

#### Add Notification

1. Click **Add More** to add a custom notification.&#x20;

   <div align="left"><figure><img src="/files/UXx7799K0s9qFsTdmApN" alt="" width="563"><figcaption></figcaption></figure></div>
2. Configure the notification to meet your needs.
3. (Optional) Click **Add more** to add more custom notifications if needed.
4. Click **Save** to apply any changes.&#x20;

   <div align="left"><figure><img src="/files/kqYsXUCapBgIw63of6n5" alt="" width="563"><figcaption></figcaption></figure></div>

#### Remove Notification

1. Remove notifications from the list by clicking the **minus** “**-**” symbol.
2. Click **Save** to apply any changes.&#x20;

   <div align="left"><figure><img src="/files/1tYs8jh5K3qfsBtJBYL5" alt="" width="563"><figcaption></figcaption></figure></div>

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### Custom Notifications History

The Custom Notification History table records each instance when the custom notification criteria were met. To view the backup or archive job that triggered the notification, click the link in the **Job** column.

<div align="left"><figure><img src="/files/r49bUZMSDvykzaO7fkCY" alt="" width="563"><figcaption></figcaption></figure></div>
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