Customer Support

Running a Restore Job (Execution)

Required User Credentials

[Flosum User] - Backup & Archive license with Restore permissions

Overview

This article covers the second stage of restoring data in the Flosum Backup & Archive app. In this step, you run a Restore Request to load your backed-up data into your Salesforce organization. The restore process works the same way for both Backup and Archive Restore Requests. See the following articles for instructions on creating restore requests.

As of Summer 2025, Flosum introduces a more transparent and auditable restore experience, including enhanced visibility into restore results directly from the Restore Job view.

During this phase, you'll review the data retrieved from your Restore Request to confirm that the correct data will be restored. Once you verify the Restore Request contains valid data, you can proceed with restoring it to your selected Salesforce organization.

After the restore is complete, you can log in to your Salesforce org and verify that the records were restored correctly.

Run a Restore Job

1

Select a Restore Request

  1. Click Restore from the sidebar menu.

  2. Click the Connection Switcher from the breadcrumb path.

  3. Select the connection you wish to restore.

  4. Click the History tab.

  5. Click a Restore Request job that is marked as Ready for restore.

Only Restore Requests that have one or more Records will be marked as Ready for restore.

2

Review the Restore Request

Before restoring data, it is recommended to review the request and the data to be restored.

  1. Test.....

  2. Review the information on the Overview tab to verify that the data source and the number of records to restore are correct.

  3. Click the Data tab to view the data to be restored.

  4. Click an object to view the records for that object.

  5. Click a record to view the fields for the record.

  6. Review the field data to ensure the correct records are selected to restore.

  7. Click the Logs tab to view the Objects and Log for this restore request.

3

Run Restore

Once you're satisfied with the data to restore, you can proceed to run the Restore.

  1. Click Run restore.

  2. Click Run restore on the Run restore confirmation dialog box.

  3. After starting the restore job, you will be taken to the Restore > History tab.

  4. The table shows the status of the Restore job.

  5. Once the Restore is complete, you can view the restored data in your Salesforce organization.

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